This Letter Made Our Day


We received a wonderful letter from a happy couple who purchased their new home at Clarence Crossing in Rockland. Danielle and Allen recently completed their design choices at our Decor Centre and wrote to tell us how great their experience was. 

 

 

We finalized our kitchen with Deslaurier on Monday and met with your eQ Decor Décor Centre team this morning to pull everything together and do the final check and sign-off on all of our selections. I must tell you that we could not have done any of this without their help, patience and expertise.

Every time we met or corresponded somehow with the eQ Décor Centre staff, they made us feel like we were their only customers. I’m not sure how they pulled that off because we know that they have hundreds of files to work on at once, but they made us feel very special as I’m sure they did for all the other eQ Homes buyers. They knew early on what our tastes were and made selecting everything such a charm. We always received a warm welcome whether we were seeing them on a scheduled appointment or dropping in on one of those crazy chaotic “open house” Saturdays, when they always took the time to reach out to everyone as much as they could.

From the beginning, dealing with the eQ Sales Team at Clarence Crossing, to dealing with Deslaurier, and finally, today, with your eQ Décor Centre team, it’s been an amazing experience! My husband and I walked away from our Décor meeting today feeling so excited and confident in the choices we couldn’t have made without them. Thanks to them, we have no second thoughts and are so excited to see it all come together. You have an amazing team and we are so grateful to have met them. They now feel more like friends than business acquaintances. As we have just retired, this will be our final forever home and we are so pleased with how everything has come together. We can’t wait to share pictures, after the move, to show them the beautiful results of their hard work. 

Respectfully,
Danielle and Allen

 

We’re so lucky to have amazing clients like these.  Thanks Danielle and Allen for the wonderful feedback!

 

Danielle and Allen