eQ Customer Care Concierge  Copy

eQ Customer Care Concierge

A single point of contact, our Customer Care Concierge assists you from the time you finish up at the Design Studio all the way to closing your new home and after-sales service.

Every community has their own dedicated Concierge, allowing homeowners to reach us quickly and easily, and to receive timely responses to their requests.

Your Customer Concierge will:

  • Be your helpful, go-to person for everything you need to know about your new home from the start to the end of your second year warranty.
  • Accompany you on all of your construction appointments and provide information and help.
  • Follow up on all of your enquiries related to your house no matter which department it involves (other than finance).
  • Be responsible for ensuring that all of your selections have been properly installed.

Quick Move-ins

Looking to find a home in the Ottawa area and move in quickly? View our selection of complete, ready-for-you inventory homes. Save thousands with 30, 60 and 90 day closings.

2018 GOHBA Housing Awards Production Builder of the Year
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“Every time we met or corresponded somehow with the eQ Décor Centre staff, they made us feel like we were their only customers.”

“From the beginning, dealing with the eQ Sales Team at Clarence Crossing, to dealing with Deslaurier, and finally your eQ Décor Centre team, it’s been an amazing experience!”

“You have an amazing team and we are so grateful to have met them. They now feel more like friends than business acquaintances.”

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